This book was a gift while I was working as a nanny. At first it was funny, with all of the little observations that all nannies make- mainly about a certain, small subsection of women who hire nannies- the wealthy, entitled, narcissistic bitches. As the story progresses, it becomes obvious that the children are the losers, the parents have no business being parents, and the nannies do nothing to help make the family a better place. Instead they whine about mistreatment, go along with abuse, and try to replace the parent with their own immature version of love. The account was infuriating because there was a great deal of truth in it, and it made me so upset (recognizing the same characteristics in children, nannies and parents of my acquaintance,) that I finally refused to finish the last few chapters. What made the whole thing worse is that the book is written in a vain, selfish-masquerading-as-selfless, preening, whiny voice, that made me want to reach through the page and tell her to grow some cojones (and take a writing class or two.) Thanks but no thanks, this book is a binner.